The 'Search and Source' process is a carefully honed method I have utilised on numerous occasions to satisfy a specific request for a vehicle if at the time of the enquiry I dont have a vehicle in my stock to satisfy my customers requirements, they simply prefer to trust my judgement and experience so they dont make a mistake !
Initial phase:
I locate a vehicle that matches my customers criteria through one of my trusted trade contacts or outlets.
I complete the all important checks on the vehicle using data available to me including: HPI check, Service History and MOT database ( if over 3 years old ) - I will only pursue vehicles that are HPI clear, that have warranted/verified mileages and verified service history
The specific Vehicle Data, images and price are then discussed and emailed to my customer
A telephone discussion then takes place at which point I obtain confirmation from my customer that the vehicle matches their requirements and therefore I can move to the second phase of the process
Second phase:
I personally travel to where the vehicle is located to carry out a road test, a through visual inspection of the vehicle and to scrutinise the paperwork
Following these checks if the vehicle meets with my exacting standards it is paid for by me and driven back to our workshops for a pre delivery Inspection/Service (which ever is applicable)
The vehicle is then Fully Valeted and presented to my customer for their approval
If following your inspection of the vehicle and a test drive you are completely satisfied all necessary paperwork including obtaining Road Fund Licence is completed ready for Delivery, which can be typically within 3-5 working days.
Please complete the form below if you would like me to start looking for a Car or Van to match your requirements
Customer Reviews
It was very easy to get the car we needed. Good service, not at all pushy, very efficient. It is so nice to get such good personal,local service in th... Read More
Marion N
Excellent service and very honest, reliable dealer, would highly recommend to anybody looking to buy a used vehicle.... Read More
Michael S
Friendly service, with no issues or concerns, everything was arranged as described and we are very happy with the car we have purchased.... Read More
Martin E
I telephoned on a Sunday morning to request a viewing, and although normally closed on Sundays, the garage was opened up for us during the afternoon.... Read More
Stella T
Purchased aJaguar XF from John Cox . From start to finish John was extremely helpful pleasant honest and extremely cooperative in every aspect of the... Read More
Martin Q
Contact Details
25 High RoadShillington
Hitchin
Hertfordshire
SG5 3LL 01462 457070 07595 875 414 john@johncoxcars.co.uk